This privacy policy governs the collection, storage and use of personal information collected by Masentó Ltd a company incorporated in England with the registered company number 10492916 and registered offices located at 7th Floor, 11 Old Jewry, London, EC2R 8DU ("Masentó Group", "we" or "us") and its subsidiaries Masentó Gmbh and Masentó Search Ltd.

Our Group means our subsidiaries, our ultimate holding company, its subsidiaries and our associated companies as defined in section 1159 of the UK Companies Act 2006

Even though the UK has left EU in, the GDPR is applicable in the UK. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.

We take our obligation to data seriously and are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Masentó Ltd may change this policy from time to time by updating this page. Please make best efforts to check this page to ensure that you are happy with any changes.

This policy is effective from 22.5.2018.

What we collect

We may collect the following information from you when you register on our site (, fill out a form or by corresponding with us by phone, e-mail or otherwise

As a candidate being considered for a role, we will initially collect basic personal data from you such as your Name, address and contact details. As well as your CV / resume and details relating to your relevant skills and experience.

We will collect further information from you, should you be placed by a consultant. This will be in the form of identification documents and information required to carry out pre-checks before the start of a placement and may include;

  • A copy of your passport
  • Your references and details relating to previous employment
  • Any visas and right to work details, which are required by law to fill the role
  • Criminal record / background checks (when required)

When we collect data from you

  • You access and browse the Site (including when making applications to vacancies advertised)
  • You respond to an advert posted by us whether via a job board, LinkedIn or other social networking site
  • We download details uploaded by you onto a job board, LinkedIn or other social networking site in relation to a vacancy we are seeking to fill for one of our clients
  • We download details uploaded by you onto a job board, LinkedIn or other social networking site in connection with our internal market research ; or
  • You contact us by phone, email or otherwise
  • We contact you with a view to providing services to you
  • You log in to our onboarding portal to upload or update required documentation
  • Other information relevant to customer surveys and/or offers

How we use and process your data

We collect, store and use information that we obtain in relation to you for our legitimate interests:

  • So that we can contact you (via email, phone & LinkedIn) regarding opportunities and vacancies that we believe you will be interested in
  • To help us to provide suitable candidates and consultants for our clients, to assist them fulfil their recruitment and resourcing requirements
  • To provide a way in which you can submit your CV /resume to apply for specific jobs or to subscribe to our job alerts
  • To match your details with vacancies, to assist us in finding a position that is most suitable for you and to send your information to clients for potential jobs.
  • To develop our database of candidates to help meet our clients resourcing requirements

How we share your personal information and who we share it with

  • If requested we may need to disclose your personal information to governing bodies such as HMRC or Employment Agencies Standards
  • When using your personal information in the process of recruitment, we will share your this information with clients, where we believe that you or your services will be appropriate for a particular role or Job vacancy with the client

What we do with the information we gather.

We require this information to understand your needs and assist you with securing an appropriate placement. We also use your information for the following:

  • We may use the information to improve our products and services
  • We may use the information to improve our recruitment process
  • We may periodically send emails relating to current vacancies or other information
  • We will never sell your information or share your personal data with third parties without your prior consent.
  • After opt-in you will always be able to opt out and/or amend your email settings

How long do we keep your information for?

We will retain information about you for a period of up to 24 months from the date on which you last received contact from us.

We will delete it after that time except where we need to keep any personal information to comply with our legal obligations, resolve disputes, or enforce our agreements.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. We may use cookies to gather anonymous information in order to display personalized advertisements in your future navigation on other websites.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy policy

If we change our privacy policy, we will post changes on this page.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If you have any questions about our privacy policy you may contact the data officer on the following email or 11 Old Jewry, London, EC2R 8DU

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

• F24_autoID
• F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

  • A user of the website completes a form containing email address from either our website or our Force24 landing pages

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

© 2024 Masento. All rights reserved. Website by CHIEF